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DraftKings Casino Mobile App
The DraftKings Casino mobile app brings Casino and Sportsbook together in one combined app for iOS and Android. Here’s what you can use it for, how account security works, and what to keep in mind before playing.
DraftKings Casino holds gaming licences from the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, Connecticut Department of Consumer Protection, West Virginia Lottery Commission, and operates under an agreement with iGaming Ontario.
One app for DraftKings Casino and Sportsbook
DraftKings Casino in Australia is presented through a mobile app that combines the Casino and Sportsbook experience. You do not need separate apps for those two parts of the platform. The same combined app is available on both iOS and Android.
That setup is useful if you move between casino play and sports betting. Your DraftKings account is used across the combined experience, so the app keeps both products in one place rather than splitting them between separate mobile applications. Sportsbook and Casino remain distinct products, but they sit inside the same app.
| Feature | What it offers |
|---|---|
| Platforms | iOS and Android |
| App structure | One combined app for Sportsbook and Casino |
| Website language | English |
| Support | Live chat and email, available 24 hours a day, 7 days a week |
The app is also designed for account access and account management. You can use the platform to manage security settings, access responsible gaming tools and get help through the available support channels. The website and app are available in English.
What you can manage from the mobile app
The mobile experience is not only about placing wagers. DraftKings provides account tools covering security, authentication and responsible gaming. These controls matter because a mobile device is personal, portable and often used away from home.
Account security and authentication
Password change and password retrieval are available through the account security help area. Authentication strength can also be selected under Account Management and the Responsible Gaming tab. This gives you a way to adjust the protection applied to access to your account.
Responsible gaming controls
Deposit limits, self-exclusion and other responsible gaming tools are accessible through the account. They are there to help you set boundaries around your play. It is worth checking these controls before you start, rather than waiting until you feel you need them. Honestly, this is the part most people skip.
Account protection measures and identity verification are part of the platform. If you need assistance, customer support is available by live chat and email in English, 24 hours a day, 7 days a week. The Help Center also provides resources about account access, payments, promotions and responsible gaming.
Moving between Casino and Sportsbook
The combined app gives you access to both products from one mobile application. The Sportsbook mobile application is covered by the same Terms of Use as the website. Sportsbook features include live betting, player props, pools, free-to-play pools, odds boosts, missions and same game parlays, while Casino and Sportsbook remain separate areas within the wider DraftKings experience.
A shared platform can make switching between products straightforward, but it can also make it easier to move from one type of wagering to another. Set a clear spending limit and stick to it. A busy app does not change the underlying risk of gambling.
How to use the DraftKings mobile app sensibly
Getting started with the app means creating an account through the app or online, then completing the required verification steps. The account setup asks for your name, home address, email address and phone number. Email and identity verification are required.
Choose your mobile platform
Use the DraftKings mobile app on iOS or Android.
Create or access your account
Create an account through the app or use your existing DraftKings account details.
Complete verification
Provide the requested personal details and verify your email address and identity.
Review your settings
Check account security, authentication strength and responsible gaming controls before you play.
Use support when needed
Contact live chat or email support at any time if you need help with account access or another platform issue.
One account is permitted per person. Registering on behalf of someone else is prohibited, and multiple accounts can result in suspension and forfeiture of winnings. The account holder must also be the lawful owner of any payment method used for deposits.
That location rule is especially important when using a phone because mobile devices move between places. Keep your location and eligibility requirements in mind before trying to use the app. The mobile app does not remove the rules attached to online gaming.
A simple mobile routine
- Open the app only when you have decided how much time and money you are comfortable spending.
- Check your account and responsible gaming settings before starting.
- Use one personal account and your own lawful payment method.
- Stop when you reach your limit, even if you are still tempted to continue.
- Sign out or secure your device when you finish using the app.
This approach keeps the mobile experience practical and controlled. The app gives you convenient access, but convenience should not become a reason to play more often or spend more than planned.
Support and account help on mobile
If something goes wrong with access, DraftKings offers live chat and email support in English. Support operates 24 hours a day, 7 days a week, so help is available around the clock. The Help Center adds written resources for account access, deposits, withdrawals, promotions and responsible gaming.
For a password issue, use the account security help tools. For authentication settings, open Account Management and the Responsible Gaming tab. If your question concerns responsible play, the account includes deposit limits, self-exclusion and related gaming controls.
| Issue | First step |
|---|---|
| Password change or retrieval | Use the account security help area |
| Authentication settings | Open Account Management and the Responsible Gaming tab |
| Account or platform question | Use live chat or email support |
| Responsible gaming support | Open the responsible gaming tools in your account |
If gambling stops feeling enjoyable or starts affecting your finances, relationships or daily routine, pause and use self-exclusion or other responsible gaming tools. You can also contact a problem gambling helpline, including 1-800-GAMBLER, 1-800-MY-RESET or ConnexOntario at 1-866-531-2600.
FAQ
Mobile App questions
Is the DraftKings Casino mobile app available on iOS and Android?
Yes. The combined DraftKings app is available for both iOS and Android devices.
Does DraftKings use separate apps for Casino and Sportsbook?
No. One combined mobile app provides access to both Sportsbook and Casino.
Can I change my password through the mobile experience?
Password changes and retrieval are available through the account security help area.
Where can I adjust authentication strength?
Authentication strength can be selected under Account Management and the Responsible Gaming tab.
Does the mobile app include responsible gaming tools?
Yes. Deposit limits, self-exclusion and responsible gaming tools are accessible through your account.
How can I contact DraftKings support from mobile?
Support is available through live chat and email in English, 24 hours a day, 7 days a week. The Help Center also provides account and responsible gaming resources.
Can I use the app when my device leaves state boundaries?
The connection to the interactive gaming system is terminated if your device leaves the relevant state boundaries.
Can I have more than one DraftKings account?
One account is permitted per person. Multiple accounts can result in suspension and forfeiture of winnings.