DraftKings Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use DraftKings Casino services. Please read them carefully before registering, depositing funds, playing games or using any promotional offer. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

DraftKings Casino holds gaming licences from the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, Connecticut Department of Consumer Protection, West Virginia Lottery Commission, and operates under an agreement with iGaming Ontario.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of DraftKings Casino. They apply to your use of the website, mobile services, games, account features, payment functions, promotions and other related services. If you do not agree with any part of these terms, you must not use the services. Certain games or offers may have additional rules. Those rules will be made available before or when you use the relevant feature and form part of these Terms & Conditions.

You are responsible for reading the current version of these terms before using the website. DraftKings Casino may update, replace or amend the terms from time to time. Changes may be published on the website or presented to you through another appropriate method. Your continued use of the services after changes take effect indicates your acceptance of the updated terms. If a change is not acceptable to you, you should stop using the services and follow any available account closure process.

The website is intended for people who are legally permitted to access online gambling services in their location. You must comply with all applicable Australian laws and any other laws that apply to you. DraftKings Casino does not represent that the services are suitable or lawful in every location. You must check the rules that apply where you are before accessing or using the website.

Eligibility and account registration

You must meet the applicable minimum age requirement and satisfy all other legal eligibility requirements before opening or using an account. You must provide accurate, complete and current information during registration and whenever account details change. You must not register on behalf of another person, create an account using a false identity or allow another person to use your account.

One person may only maintain accounts as permitted by the operator and applicable law.
Your account credentials must be kept private and secure.
You are responsible for activity carried out through your account unless you have promptly reported unauthorised access.
You must not use the services for illegal activity, fraud, money laundering or any other improper purpose.
You must not attempt to interfere with the website, games, payment systems or security controls.

2. Accounts, wagering and game rules

An account may be subject to identity, age, location and financial verification. DraftKings Casino may request documents or other information reasonably needed to complete these checks. Information must be genuine, clear and up to date. If requested information is not provided, cannot be verified or raises a compliance concern, access to some or all services may be limited, suspended or refused, subject to applicable law.

You should only deposit money that you can afford to lose. Gambling involves risk and outcomes are uncertain. Every wager is your responsibility once accepted by the system. A wager may be declined, cancelled or corrected where required by law, a technical problem, an obvious error, suspected misuse or another valid operational reason. Where a game-specific rule applies, the result of the game and the settlement of wagers will be determined in accordance with that rule.

You must not use automated software, bots, scripts, scraping tools or other technology intended to obtain an unfair advantage or disrupt normal use of the services. You must not exploit a fault, pricing error, software issue or security weakness. If there is a suspected error or vulnerability, you should stop using the affected feature and report it through the available support channel.

Deposits and withdrawals

Available payment methods, minimums, maximums and processing requirements may vary and will be shown on the website. You must use a payment method that belongs to you or that you are authorised to use. DraftKings Casino may conduct checks relating to the source of funds, payment ownership and transaction history. A transaction may be delayed, declined, reversed or reviewed where required for security, compliance or technical reasons.

You remain responsible for any fees, taxes or charges imposed by your bank, payment provider or another third party. Withdrawal requests may require account verification and may be subject to applicable game, payment and compliance rules. You should review the information presented before confirming a transaction. If your account is closed, any remaining balance will be handled in accordance with applicable law and the operator's procedures, after any valid deductions or outstanding obligations have been considered.

Promotions and bonuses

Promotions, bonuses, rewards and tournaments may be subject to separate terms. These terms may include eligibility requirements, activation steps, expiry dates, wagering conditions, game restrictions, maximum values and withdrawal rules. You should read the relevant promotional terms before participating. If promotional terms conflict with these general terms, the specific promotional terms will apply to that promotion to the extent of the conflict.

DraftKings Casino may withdraw, change or refuse a promotion where permitted by its terms or applicable law. A promotion must not be used more than once by the same person, household, payment method or other permitted unit where the offer rules prohibit this. Any attempt to abuse, manipulate or fraudulently obtain a promotional benefit may result in cancellation of the benefit, account restrictions or other action permitted by law.

3. Responsible gambling, privacy and account restrictions

DraftKings Casino supports safer gambling. Gambling should be treated as entertainment, not as a way to earn income or recover losses. You should set personal limits, take regular breaks and avoid gambling when distressed, impaired or under pressure. Tools and information relating to deposits, wagering, session time, cooling-off periods, self-exclusion and account closure may be available through the website, subject to the services offered and applicable requirements.

If gambling is affecting your finances, relationships, work, health or wellbeing, stop playing and seek help from an appropriate Australian support service or qualified professional. You should also consider speaking with a trusted person. Do not attempt to chase losses. Requests for self-exclusion or other safer gambling controls should be made through the available account or support process, and you should follow any instructions provided.

Personal information is handled in accordance with the applicable Privacy Policy. Information may be collected and used to provide services, process transactions, verify identity and age, prevent fraud, meet legal and regulatory obligations, maintain security, improve the website and communicate with you where permitted. You should review the Privacy Policy for further information about collection, use, disclosure, storage and your privacy choices.

DraftKings Casino may suspend, restrict or close an account where there is a suspected breach of these terms, a legal or compliance requirement, a security concern, an identity issue, payment irregularity, responsible gambling concern or other legitimate reason. The operator may also limit access to specific games, promotions or functions. You must not open a new account to avoid a restriction, self-exclusion, closure or other control.

4. Website use, liability and legal information

The website and services are provided using reasonable care, but uninterrupted or error-free availability cannot be guaranteed. Access may be affected by maintenance, telecommunications problems, device issues, internet outages, cyber incidents or circumstances outside reasonable control. You are responsible for having a suitable device, internet connection, current software and appropriate security measures.

Content on the website is provided for general information and may change without notice. You must not copy, reproduce, modify, distribute, reverse engineer or commercially exploit website content, software, branding or other intellectual property unless permitted by law or authorised in writing. Any third-party links or services are provided for convenience and may be subject to separate terms and privacy practices.

To the maximum extent permitted by law, DraftKings Casino is not responsible for losses caused by your failure to follow these terms, misuse of the services, unauthorised access resulting from your actions, inaccurate information supplied by you, problems with your device or network, or events beyond reasonable control. Nothing in these terms excludes, restricts or modifies a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms, together with any applicable additional rules and policies, represent the agreement governing your use of the services.

Questions and complaints

If you have a question, transaction concern or complaint, use the support or contact options made available on the website. Provide clear information about the issue and any relevant account or transaction details, while avoiding the submission of unnecessary sensitive information. Complaints will be reviewed in accordance with the operator's procedures and applicable requirements. These terms are governed by the laws that apply to the relevant services and your use of the website, subject to any mandatory Australian consumer or gambling protections.