Contact DraftKings Casino

Need help with DraftKings Casino? Contact our support team by emailing support@draftkingscasino.best. We can assist with common account, payment, technical and responsible gambling enquiries. To help us understand your request and respond as efficiently as possible, please provide the relevant details in your message.

DraftKings Casino holds gaming licences from the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, Connecticut Department of Consumer Protection, West Virginia Lottery Commission, and operates under an agreement with iGaming Ontario.

How to get in touch

For assistance, send your enquiry to support@draftkingscasino.best. Support requests are reviewed in the order received, and replies are usually provided within 24 hours, although more complex matters may require additional time. Please check that your message has been sent from an email address connected with your account where possible.

When contacting support, include enough information for the team to identify the issue without sharing unnecessary sensitive information. Never include your password or full payment details in an email.

Your account email address or username
A short, clear description of the issue
The relevant date or transaction reference, if available
Screenshots showing the problem, if relevant
Any error message displayed on the website

What we can help with

You can write to support@draftkingscasino.best about questions or concerns including:

Account access, profile details and verification questions
Deposits, withdrawals and payment-related issues
Bonus terms, eligibility and promotional questions
Technical problems, website errors or difficulties using account features
Responsible gambling requests, including help with account controls or taking a break from gambling

Please provide accurate information so your enquiry can be handled appropriately. If your request concerns responsible gambling, let the support team know clearly so it can be directed for suitable assistance.