Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. DraftKings Casino encourages players in Australia to make informed choices, set sensible limits and take a break whenever gambling stops being fun.

DraftKings Casino holds gaming licences from the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, Connecticut Department of Consumer Protection, West Virginia Lottery Commission, and operates under an agreement with iGaming Ontario.

Gamble for entertainment

Online casino games involve risk, and the outcome of each game is determined by chance. There is no guaranteed strategy, betting pattern or system that can ensure a win. Previous results do not change the odds of future games, and a losing session cannot be recovered by continuing to play. Treat every wager as entertainment and only spend money you can comfortably afford to lose.

Before you play, decide how much time and money you are prepared to use. Consider your gambling budget in the context of your normal household expenses, savings and financial commitments. Gambling should never come before rent, mortgage payments, bills, food, education, healthcare or other essential costs. Do not borrow money, use credit intended for necessities or sell possessions to fund gambling.

Only gamble with your own money and within a pre-set budget.
Set a time limit before starting a session and take regular breaks.
Never chase losses by increasing stakes or gambling for longer.
Do not gamble when you are upset, stressed, tired, affected by alcohol or affected by drugs.
Remember that gambling outcomes are random and cannot be controlled.
Keep gambling separate from essential household spending.
Review your gambling activity regularly and adjust your habits if needed.

A win does not mean you should continue playing, and a loss does not mean you are due a win. Consider withdrawing or stopping when you reach a personal target, and avoid making decisions based on the expectation of a particular result.

Use available account controls

Account controls can help you stay within the boundaries you have set. Depending on the features available for your account, you may be able to set deposit, wagering or loss limits, apply time reminders, take a temporary break or request a longer self-exclusion period. Choose limits before gambling and make them realistic for your circumstances.

Limits are most effective when they are treated as firm personal commitments rather than targets to reach. If you set a limit, do not attempt to work around it by opening another account, using another payment method or asking someone else to gamble on your behalf. Account information and payment methods should be used only by the account holder.

Taking a break or self-excluding

If you feel gambling is becoming difficult to control, consider taking a break immediately. A self-exclusion request can prevent or restrict access for a chosen period, subject to the applicable process and terms. During a self-exclusion period, do not try to create or use another account. If you want to return after a break, take time to reassess your reasons for gambling and whether it remains suitable for you.

You can ask customer support about the responsible gaming tools available for your account and how to use them. Support teams may explain the process for setting limits, taking a break or requesting self-exclusion, but they cannot remove the risks associated with gambling. If you need urgent assistance, seek help from an appropriate support service or a qualified professional.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It may develop gradually, and a person may not recognise the impact until gambling has affected their finances, relationships, work, study or wellbeing. There is no need to wait for a serious consequence before asking for help.

Consider seeking support if you regularly think about gambling, feel restless when you try to stop, or find yourself gambling for longer or spending more than planned. Other warning signs can include hiding or minimising gambling, arguing with family or friends about it, missing work or other responsibilities, borrowing money, using money intended for bills, or returning to gamble in an attempt to win back losses.

You gamble more often or for longer than you intended.
You increase your stakes to feel the same excitement.
You try repeatedly to cut back but cannot do so.
You feel anxious, guilty, irritable or low after gambling.
You keep gambling despite financial, personal or work-related problems.
You hide your gambling or your losses from people close to you.
You rely on gambling as a way to cope with stress, loneliness or difficult emotions.

If any of these signs sound familiar, stop gambling and speak with someone you trust. A family member, friend, financial counsellor, psychologist, doctor or specialist gambling support service can help you understand what is happening and plan practical next steps. Asking for help is a responsible decision, not a failure.

Support, safety and personal responsibility

Australian players can seek confidential advice from state and territory gambling support services, recognised national support services, financial counsellors and qualified health professionals. These services can provide information about safer gambling, self-exclusion, managing money, relationships and emotional wellbeing. Service availability may differ between locations, so use an official Australian source to find the most suitable support.

If gambling is causing immediate financial pressure, consider contacting your bank or a free financial counselling service before taking further action. Do not attempt to solve gambling-related debt by gambling more, taking out additional credit or accepting money from people who may be harmed by the decision.

DraftKings Casino is intended for adults who are legally permitted to gamble in their location. Do not allow children or other unauthorised people to access your account or payment methods. Keep your login details secure, use available device and account security settings, and log out when you have finished. If you believe someone else has accessed your account, stop using it and contact support through the available official channel.

Responsible gaming is an ongoing process. Check your habits regularly, keep your limits up to date and take action early if gambling feels less enjoyable or harder to control. By setting boundaries and seeking support when needed, you can make more informed decisions about whether gambling is right for you.

A simple personal checklist

Decide in advance how much money and time you can afford to spend.
Set the relevant account limits before starting a session.
Stop when you reach your limit, regardless of whether you are winning or losing.
Take a break and review your behaviour if gambling feels stressful or difficult to control.
Talk to a trusted person or support professional as soon as you have concerns.